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Cancellation Policy

Cancellation and Rescheduling Policy 

When you schedule an appointment with our office, that time is reserved exclusively for you and you accept the responsibility to pay the full fee. RMM is committed to providing exceptional care to our clients. Unfortunately, when one client cancels without giving enough notice, it prevents another client from being seen.  Please give us 24 hours notice for any changes to an appointment. 

Appointments canceled less than 24 hours, or no shows, are subject to the full fee of the booked services.


Appointments rescheduled less than 24 hours prior are subject to a re-book fee that is 50% of the booked services.



Payment in full is due at the time of service. We do not accept insurance, but will give you an itemized receipt so that you may pursue reimbursement with your insurance provider.

Please call us with any questions: 214-686-3650

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